I see new emails coming in but after some seconds they automatically remove themselves from my mailbox. I don’t have any rules configured that would move or delete these items.
Mail Pilot 2: Email Inbox Simplified 2 3 12
How can I get this to stop and get to those messages?
Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.' Repeat steps 2 and 3 for each name that you want to add. Click Close when finished. Send your message as usual. You can also access the GAL from Address Book on the Inbox toolbar.
There are 3 common scenarios in which this could happen.
If they are actually being deleted, see the following instructions instead; New messages immediately get deleted upon arrival.
Mail Pilot 2: Email Inbox Simplified 2 3 123Unread Messages filter
If you are looking at your mailbox via a filtered view or via the Unread Mail Search Folder and also have the option configured to automatically mark emails as read after x seconds, then it could happen that the messages automatically disappear when they get marked as read.
If you are in an (Unread Mail) Search Folder, switch back to the normal Inbox folder and see if your items are there.
If you are in the Inbox folder already, make sure your view is not set to “Unread Messages in This Folder” or that you have a filter applied to your view.
To change or reset your view use;
Default delivery location for an Exchange mailbox is set to a pst-file
If you are using an Exchange mailbox, make sure you don’t have the default delivery location set to a pst-file. When this is the case, all items that are being received via your Exchange account are moved out of the inbox and into the pst-file.
To verify/change your default delivery location;
Third party add-ins![]()
Mountain duck 2 6 0. The automatic moving of items can also be caused by any add-ins that you have installed. Depending on the method that they use, they might appear in the Inbox first and are then directly taken out of it. The most common add-ins that do this are virus scanner and anti-spam filters that integrate with Outlook.
If you have such an add-in installed, you should check their settings to see what they do with the emails; move it to another folder, delete it directly or move it to some storage/quarantine location of their own. You can consult the vendor of the add-in which options are available to you.
Mail Pilot 2: Email Inbox Simplified 2 3 1
When you have a virus scanner installed which integrates itself with Outlook, you can safely uninstall this component of your virus scanner as it doesn’t add an extra level of safety and can lead to other send/receive issues as well.
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